Hewi Street is pausing while we create a new Hewi experience that we can’t wait for you to see! All active Hewi Street orders will still be honoured, but we are not taking new orders. More information here »

Privacy Policy


HEWI Street (‘HEWIstreet.com’, ‘we’,’ our’, ‘us’) respect the privacy rights of our online visitors and regard highly, the importance of protecting private and personal information collected. Our privacy policy guides how we collect and store and use the information taken from you.

Under 16’s

Must ask a guardian or parent to read the privacy policy and terms and conditions and give permission to register, buy, sell & swap on HEWIstreet.com. By visiting HEWIstreet.com, you are accepting our privacy policy and terms and conditions.

Personal info collected

To fully register, we need your name, email, shipping and billing addresses so that payments can be made and taken for commission fees, sellers payments and subscription fees. Saved payment information will never be shared with third parties. We may also obtain information as a result of authentication or identity checks.

How your info may be used?

HEWIstreet.com may use your personal information for making and receiving payments and managing your account. Your personal info may also be checked with credit agencies to prevent fraud and when legally necessary, we may disclose your info to a relevant regulatory body. We may also use your information to send you company marketing updates, but only if you are in agreement with this. We do gather information about statistics and site traffic, but your personal details will never be passed on. We may use personal information for internal marketing, demographic studies, to keep HEWIstreet.com the best it can be. At all times, you may choose to opt out of receiving marketing emails and/or SMS from HEWIstreet.com.

How to access and change personal information

Sign in, and in ‘settings’ your information will be available to review or change. Only you may access your personal data using your password and ID. Customer service at HEWIstreet.com may access your account to assist with any queries. Your details, shipping details, and preferences may be changed online. You can change the PayPal email address saved in your account at any time. You can always email us through the help page.

Information stored with HEWIstreet.com?

We will always endeavour to maintain safeguards and ensure the security, integrity and privacy of the information you have provided. When you access your account, we use a secure socket layer (SSL) encryption which encrypts your information before it is sent to us, to protect it from unauthorised use.

Where and how do you ask questions or file a complaint?

To ask questions or to file a complaint, please click here to contact us directly.